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27 September 2010 @ 11:18 am
Multiple charges from Convention Wifi Provider  
I've found that for each time I bought Wifi access I was charged a total of 3 times. 3 charges of $20 when I first enabled it, and 3 charges for $20 when I renewed it on Sunday.

I've tried and tried to find contact information for this provider and have completely failed. Who can I contact about this?
 
 
Current Mood: annoyedannoyed
 
 
 
Kevin Standleekevin_standlee on September 27th, 2010 06:25 pm (UTC)
I gave up on contacting them and protested the duplicate charges (I was charged three times for one connection) to my credit card company.
Flickflick on September 27th, 2010 08:55 pm (UTC)
That's worth knowing: I'll keep an eye on my bills, although at least one of the cards I used hasn't done this.
ozdragonlady on September 27th, 2010 09:38 pm (UTC)
Consumer Affairs in Victoria can provide you with some advice and may be able to help you. If they cant help sort it for you then they will know who can.
Smofbabe: a4logosmofbabe on September 27th, 2010 09:56 pm (UTC)
Thanks for letting us know - I've just forwarded this to our Facilities person and will let you know what he finds out from the convention centre.